The app does not use cookies — that is a browser thing. It keeps a few things on your phone so it works offline and does not ask you the same thing twice. Our website does use a few cookies, all of them our own. Here is everything each one keeps, and how to erase it.
1. Your agenda, on your phone
- A database on the device holds your cleanings, clients, homes, quotes, checklists and supplies. This is what makes the app work with no signal. The same information also syncs to your account, so it is not only here.
2. Small settings
- Your session token (so you stay signed in), your language, your reminder preferences, and a few marks such as whether you have already seen the welcome and the tour. Small, and only on your device.
3. What goes out, and to whom
- Anonymous usage events and crash reports go to our own database, so we can see what is broken. A push token goes to Google Firebase, which is what lets a notification reach your phone. An address you type goes to OpenStreetMap’s Nominatim to become map coordinates. Nothing goes to an advertising company, because there is not one here.
4. How to erase it
- Uninstalling the app erases the copy stored on the phone, but your agenda comes back when you sign in again — it is in your account. To erase it for good, use Settings → Delete my account. Turning off notifications or location in your phone settings stops those at any time, without deleting anything.
5. On the cleanerflowagenda.com website
- Three cookies of ours, each lasting 12 hours: cfa_geo (your country), cfa_region (your state) and cfa_asn (your internet provider's network number). The website reads your location from its own server and hands it to our visit counter this way. No third-party, advertising or social-media cookies.
- A fourth one, cfa_geo_ok, only exists in the browser of our own team: it lets them reach the website from outside the United States for 30 days.
- In your browser's storage (not cookies): your language, a random visit number, where your first visit came from (see the Privacy Policy), and — on the quote calculator — the name, phone and ZIP code you typed, so you do not have to type them again. Those calculator details stay only in your browser.
- To erase all of it: clear this website's data in your browser settings.
Still have a question?
Contact support Talk to us. A real person answers.
Also read